CRM that remembers everything and does the work for you.

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Introducing Lightfield

Traditional CRMs expect you to log notes, update fields, and draft follow-ups. Instead of bringing you closer to your customers, they drown you in busywork and put you out of touch with what’s actually happening in your company.

That's why we built Lightfield — the first AI-native CRM with complete customer memory. It updates itself after every meeting you have, drives next steps for you, and can answer any question about your business.

Foundations

Full customer context to build
and scale your company

  • Every customer interaction in context

    Lightfield reads emails, meeting transcripts, and other conversation records you share with it to compile an exhaustive history of your customer relationships.
  • A world model for your business

    Lightfield develops contextual understanding of your company, your product, and your market. This gives agents comprehensive context when they answer questions or perform tasks for you.
  • Schema-less foundation

    No upfront configuration required - Lightfield captures everything from day 1 and lets you evolve your data model over time.
Features

What you can do with Lightfield

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Prep, capture, and summarize meetings
Answer questions about your business
Send personalized emails at scale
Give engineers stronger customer signal
Build and edit your pipeline in bulk
Bring stale deals back to life
Fill in missing data across your entire CRM

Leverage Lightfield’s meeting prep to quickly understand who you’re meeting with, then capture & summarize the entire conversation with a built-in call recorder.Lightfield searches across calls, emails, and notes and gives you answers with citations to the original conversations.Use Lightfield to slice across structured fields and unstructured conversation data, then send personalized outreach based on what’s been discussed.Ask Lightfield questions like “which customers asked for this feature, and why?” to give your team context to build better product.Ask Lightfield to reassign accounts, update stages, or tag segments based on what was actually said in conversations, not just fields.Search for prospects who went quiet after a positive signal. Have Lightfield draft tailored revival emails for each one in a few minutes.Tell Lightfield to enrich accounts or contacts with whatever data you need to serve your customers.

  • Query customer memory
  • Query customer memory
Testimonials

Built for high growth companies.

  • Marie Schneegans, Co-founder

    I use Lightfield all the time to ask questions, get feedback, coach me, prepare drafts and presentations. I would not want to go back to any legacy system.

  • Anna Yuan, Co-founder

    Lightfield has become my system of record and my system of action. It makes sure I'm tracking everything — all the conversations, all the people I need to follow up with — and keeps me organized in a way that actually produces outcomes.

  • Ola Kolade, Co-founder and CEO

    Things that anybody who's done early-stage sales would spend an hour or two doing every day happen in minutes, sometimes seconds, in Lightfield.

  • Alex Voronovich, Founder and CEO

    Lightfield helps me get the full context before every meeting - what happened last time, what I need to highlight, what to bring up. I walk in prepared.

  • Neek Zanfack, Co-founder

    Lightfield has been a game changer for us. We can query anything about any interaction and get the exact information we're looking for.

Recent

Changelog

    • Launched dark mode
    • Enhanced workflow triggers to support creation or updates to CRM objects
    • Exposed instructions for how tasks are created and edited
    • Contact context is now pre-loaded when chatting from a contact page
    Read more
    • Added an 'agent step' in workflow builder
    • Enabled bulk record exports for Accounts, Opportunities, and Contacts
    • Reduced duplicate suggested tasks with prompting improvements
    • App now opens to your last visited view
    • Due dates can be edited inline for tasks in the Up next view
    Read more
    • Enabled an early version of the 'Up next' view
    • Improved contact view to include full activity context
    • Added more tools in workflows, including a Find step that supports searching for objects using custom fields
    • Added a “jump to bottom” control when streaming chat responses and disabled autoscrolling for a smoother reading experience
    • Chat now remembers your preferred AI model across browser sessions
    Read more
    • Added http out block in the workflow builder, allowing you to push Lightfield record data to other services.
    • Enabled file upload to account or opportunity records to provide additional context
    • Quality of life improvements to workflow builder
    • Enabled internal chat sharing across workspace users
    • Support for drag and drop of files into the chat composer
    Read more
    • Enabled email sending for companies with Outlook email
    • Made improvements to Outlook calendar sync
    • Fixed an issue with the “Create contacts from personal email addresses” toggle
    Read more
    • Launched workflow builder, enabling automated workflows for record creation and updates
    • Integrated Microsoft Outlook calendar into agent scheduling
    Read more
    • Launched support for Microsoft Outlook
    • Improved support for international phone numbers in contact records
    • Improved global search reliability
    Read more
    • Improved accuracy of suggested tasks and record updates
    • Meeting recorder improvements, including continuous recording after mid-meeting URL updates
    • Improved rules for filtering out emails that are not customer interactions
    Read more
    • Meeting recorder's appearance can now be customized
    • Improved UX for suggested tasks
    • Support for new models for larger queries
    Read more
    • Overhauled company and contact enrichment through web search queries
    • Upgraded contact enrichment to use a waterfall approach
    • Improved agent capabilities in chat
    • Implemented support for non-US currencies and phone numbers
    Read more
Blog

News

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