Email conversations rollout and agent tooling improvements

Email Conversations View
Lightfield

Email conversations rollout

Email conversations have now rolled out to all workspaces, enabling threaded replies and attachments from record views. The ability to reply to conversations and attach files is coming to chat next week.

Preview: Automations

Automations will allow you to run any process you define — on a schedule or trigger — using Lightfield's agent, Skills, and connections to external tools.

Smaller improvements

  • Improved token efficiency of tools used in complex agent operations like CSV upload, resulting in faster and more reliable results
  • Added an onboarding skill that interviews the end user and creates knowledge files